Help center

No. Solo.uy guides you through business, tax-regime and obligation setup. If your case requires professional interpretation or the platform cannot determine an answer safely, it should flag that instead of guessing.

You can create an account first and then complete your business or activity details, RUT where applicable, tax regime and BPS/Fonasa configuration. The information must match your actual status with the authorities.

Yes. The interface is available in Spanish, English and Russian. Solo.uy supports UYU and USD and is also designed for people formalizing their activity in Uruguay.

Yes. Once electronic invoicing is configured and enabled for the business, Solo.uy can prepare and issue supported CFE through the connected electronic-invoicing provider. Final fiscal acceptance depends on the response from the invoicing/DGI system.

Yes. Solo.uy supports documents in Uruguayan pesos (UYU) and US dollars (USD).

Solo.uy displays the available error and should not show a rejected document as issued. Some cases, such as certain high-value e-Tickets, require an identified recipient before retrying.

Solo.uy prepares calculations and a calendar based on the information and regime configured, including applicable DGI, BPS and Fonasa obligations. Results may require confirmation when information is missing or a situation cannot be resolved automatically.

Not at this stage. Solo.uy prepares data, calculations, versions and supporting information, but the user submits and pays DGI/BPS obligations when required. The platform must not be treated as confirmation that a return was filed.

No. The platform automates cases and rules it can determine from sufficient information, but it does not replace professional advice where an operation, regime or individual situation requires specific analysis.

Yes. Free costs UYU 0 and includes one RUT/business and up to 10 outgoing CFE per month. Current limits and features for each plan are shown on the pricing page.

Upgrades take effect immediately. Downgrades are scheduled for the end of the current service period when one exists. Until an automatic payment operator is available, paid subscriptions may be confirmed through the payment process indicated by Solo.uy.

Email hola@solo.uy from the address associated with your account. We keep recorded subscription and payment history so each case can be reviewed.